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7 Strategies to Retain More Customers in the COVID-19 Era

Date: September 17, 2020
Time: Noon EST
Duration: 1 hour

Summary/Objectives:

New customers are more challenging to bring in during the COVID-19 era, so what’s the secret to generating new revenue? Your existing customers!  

Existing customers are up to 70% more likely to buy again. Yet, the average business loses around 20% - and sometimes as much as 80% - of its customers annually by failing to attend to customer relationships. Keeping customers coming back continually results in a greater ROI - and costs 5-25 times less than acquiring new customers.  

If you’re a business owner, leader or marketer responsible for generating revenue, this workshop is for you! In this webinar you will learn:

  • How to calculate and discuss the number of customers you’re losing and why
  • Seven strategies and techniques to turn your customers into loyal, raving fans
  • How to identify various technology platforms (many free) for cost-effective customer retention management

Look for our upcoming webinars in this series!

Featured Speakers

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Patty Cisco
CEO, Marketing Essentials
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Grant Covault
Director of Business Development, Marketing Essentials
Reserve your place today for the September webinar!